Hazard Insurance


Policy Change or Update


If you would like to change or update your policy information, please submit a copy of the Declaration Page or Bill to:

State Home Mortgage
60 Executive Park South, NE
Atlanta, GA 30329-2231
Attn: Insurance Department

Fax 770-405-7983

Mortgagee Clause

If you are an Agent, or need to provide your insurance agent or company with our mortgagee clause it is as follows:

GHFA
c/o State Home Mortgage
ISAOA/ATIMA
60 Executive Park South, NE
Atlanta, GA 30329-2231

Note: To ensure proper processing, please keep your information updated with mortgagee clause and your loan number.


File a Claim


If you have incurred a loss to your home, please contact your insurance company or local agent as soon as possible. Please make sure that you secure your property.

Upon receipt of Insurance Claim Check, please refer to:
Guide to Submitting Insurance Claim Check (PDF)

Forced Place Insurers

If you have force placed insurance, Proctor Financial, Inc., with State Home Mortgage, please contact Proctor Financial directly to file your claim: 1-888-884-5325,  There is someone available 24/7, 365 days a year to take the claim.



You will need to know the following:
1. Loan Number
2. Contact number
3. Loss Date (Exact Date)
4. Loss Type (Wind, Water, Hail, etc.)
5. Damage Description